Major recall for thousands of Irish passports issued in recent weeks due to error
Passports issued between 23 December 2025 and 6 January 2026 inclusive are not fully compliant with international travel standards
Due to a technical issue with a software update, passports issued between 23 December 2025 and 6 January 2026 inclusive are not fully compliant with international travel standards.
There is a possibility that such passport holders may have an issue at eGates and Border Control when travelling.
The Passport Service sincerely regrets this issue and apologises to affected citizens for the inconvenience caused.
The Passport Service has contacted border authorities worldwide to alert them to this issue.
A spokesperson for the Department of Foreign Affairs and Trade said: "The Passport Service has contacted affected customers by email to inform them of the issue and will be reissuing passports to them in the coming days and weeks.
You do not need to reapply for a new passport.
You should return your passport book (and passport card if you had applied for one) to the below address immediately:
Passport Return - Customer Care
Passport Service
42-47 Lower Mount St
Dublin 2 – D02 TN83
Ireland
"We will endeavour to issue you a new passport within a maximum of 10 working days.
"If you are travelling imminently or are resident overseas, please contact the dedicated Customer Service Team by email or phone for guidance and support," The Passport Service said.
Affected customers can find information at https://www.ireland.ie/en/passport-returns/”.